Payment Options

Bills may be paid for with cash, check, money order or with the City's Auto-Pay option. Credit Card payments can be made through the City website by selecting Online Bill Pay.

  • Mail to the following address:
    City of Waukee
    230 W. Hickman Rd.
    Waukee, IA 50263
  • Hand deliver to Waukee City Hall or place in the overnight drop box at City Hall.
  • Automatically pay from your financial institution by applying for Auto-Pay. Download a version of the Auto Payment (ACH) form - either printable (PDF) or fillable (PDF). Print, sign and send it in with a voided check to the Utility Billing address above, or deliver it in person M-F, 8 a.m.-5 p.m.
  • Checks should be made payable to "City of Waukee".

Payment for reconnection of service must be paid for with cash or money order at the Waukee Utility Billing Office in City Hall.

Access Your Utility Account

You can access your Utility Account by signing up for online bill pay. Here you can choose to make a credit card payment or view your account history.

Budget Billing

Budget Billing is available to City of Waukee utilities customers. Call 515-978-5502 to inquire about this set monthly rate billing method that is based on usage and can help users avoid high bills during peak usage months.