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If the gas odor is strong, leave the premises right away and call 911 from a mobile phone or neighbor's phone.1212. Gas Department
New Construction - Once an inside pressure test has been inspected and passed with the Code Compliance Inspectors and has been hard piped from the house to the meter and bonded, contact the Public Works Office at 515-978-7920 to schedule a pin pull and turn on. The Gas Department will perform a 5-minute no-flow check on the meter; if it passes, the meter will remain turned on. If it fails, the Gas Department will turn off and lock the meter.