Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works
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Contact the Utility Billing Office at 515-978-5502 or click on the link for additional details.Public Works
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If you smell gas, and it is a slight odor, leave the premises. Do not shut off light switches or appliances. Once you are safely away from the home, call Gas Emergency at 515-249-1212. If the gas odor is strong, leave the premises right away and call 911.Public Works
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During business hours (M-F from 7 a.m. to 4 p.m.), contact the Public Works Department at 515-978-7920 or the Emergency 24-Hour On-Call phone line at 515-249-1212. Qualified personnel will be dispatched to light the pilot.Public Works
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Public Works
A ROW or Utility Permit can be obtained from the Public Works Department located at 805 University Avenue. Click on the link for a copy of the ROW/Utility Permit Application and pertinent information.
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Contact the Utility Billing Office at 515-978-5502 or visit the link below for additional information.Public Works
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Yard waste is collected by ASI every Monday beginning in April through the end of November. Please visit the link for additional information.Public Works
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Contact the City's waste management provider ASI by calling 515-964-5229.Public Works
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If the streetlight is located in the Southfork Subdivision, contact the Public Works Department at 515-978-7920 to get a service repair ticket started. For all other streetlights outages or issues, contact MidAmerican Energy at the link below or by calling 1-888-427-5632Public Works
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Public Works
For live animals, contact the Waukee Police Department by calling the non-emergency dispatch line at 515-222-3321 or 515-222-3322. For deceased animals, contact the Public Works Department at 515-978-7920.
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Public Works
Contact the Waukee Public Works Department at 515-978-7920. The City will repair mailboxes damaged during snow removal.
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Public Works
Contact Waukee Public Works at 515-978-7920 for any down or damaged signs.