Utility Assistance Programs

There are two federally-funded utility bill assistance programs available to those Waukee residents who qualify - LIHEAP and LIHWAP.

LIHEAP

The Low-Income Home Energy Assistance Program (LIHEAP) helps qualifying low-income homeowners and renters pay for a portion of their primary heating costs for the winter heating season.  

  • When to Apply: Applications for those age 60 and up and those with disabilities will be taken starting Oct. 1 each year. All others may sign up between Nov. 1 and April 30. 
  • Eligibility: A household may qualify if the household’s income falls within the income range listed online. This program is not designed to pay a household’s total energy costs, but to provide assistance in the payment of residential heating costs.
  • Who to Contact: For more information, please call 515-465-5185 to schedule an appointment with New Opportunities.

LIHWAP

The Low-Income Household Water Assistance Program (LIHWAP) helps qualifying low-income homeowners and renters pay past-due charges, fees and taxes for drinking and wastewater services. For more information, please call New Opportunities at 515-465-5185. This is a new program, so please be patient as the specifics continue to be worked out.